Privacy Policy

Root Cause Analytics respects all customers privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.


Information We Collect

Contact details such as name, email, phone number, and organisation.

Technical information such as browser type, IP address, and usage data.

Business information shared with us to deliver our services.


How We Use Information

We use personal data to:

Provide and improve our services.

Communicate with clients and users.

Comply with legal obligations.


Sharing Information

We do not sell personal data. We may share it:

With service providers under contract.

To comply with law or protect rights.


International Data Transfers

Data may be transferred and processed outside your home country, including in the United States, in compliance with applicable law.


Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy.


Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Restrict or object to processing.

Request data portability.

To exercise these rights, please contact us at - Jack.webb@rootcauseanalytics.com.au


Security

We use reasonable safeguards to protect personal data, but no system is 100% secure.


Changes

We may update this Policy periodically. Updated versions will be posted on this page.


Contact Us

Email - Jack.webb@rootcauseanalytics.com.au
Last updated: 23/12/2025